Mental Skills Training Service for Climbing Gyms

DID YOU KNOW?

Climbers Often Don’t Return to Your Gym Due to Psychological Reasons.

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Our core service is the online mental skills training platform for your gym customers, offering high-quality courses accessible through a subscription. You promote the platform to your customers and receive a revenue share.

We also provide online training for your staff to help them address customers' psychological needs, enhancing their support and overall experience.

Benefits of Partnering with Us

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Online Mental Training Skills Training, Monthly Live Q&As & Unblocd Social Events

  • Online courses for gym customers at a discounted subscription rate.
  • Monthly Q&A sessions with mental training experts.
  • Unblocd Social Events in partnership with gyms.
  • Staff Training

  • Online training equips staff to address customers' psychological needs for better support and experiences.
  • Full access to consumer courses allows staff to deepen their understanding firsthand.
  • Additional Revenue Stream

    You promote the platform to your customers—and receive a revenue share.

    Increased Customer Retention and Gym Visit Frequency

    Improved member satisfaction through mental skills training boosts retention and visit frequency.

    Course Topics of Consumer Courses

    There are always several courses available, and new ones are added regularly. 
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    Learn more

    Unblocd Socials

    Unblocd Socials are community-focused events hosted by partner gyms, where climbers can connect, share experiences, and explore mental skills training in a fun, supportive environment. These events embed people into the climbing community, fostering a sense of belonging and connection while improving visit frequency and retention.
    Led by gym staff, topics range from mental performance tips to enhancing the joy of climbing, fostering a strong and connected community.

    Unblocd provides all the necessary materials, guidelines, and practical tips for running these events, ensuring they resonate with participating climbers, deepen connections, and enrich the climbing experience.

    How Do We Support You?

    Your team simply needs to promote the service to your gym customers—we make it easy for them and handle the rest.

    Marketing Best Practices

    Practical tips and guidelines how to best introduce the service to your gym's service portfolio.

    Technical Set-Up & Maintenance

    We handle the technical set-up and ensure that the platform is up and running.

    Marketing Material Designs

    Effective marketing materials for promoting the service to your staff and gym customers: posters, blog posts, leaflets, social media, email.

    Reporting

    Based on our clear reports you can easily invoice us for your share of the revenues.

    Customer Support

    Responsive and professional support regarding the technical aspects as well as mental skills training.

    Tailored Workshops

    As an additional service, we can host tailored workshops on mental training topics, in-person or remotely.

    Training for Your Staff

    Customer-facing staff play a critical role in creating the gym’s atmosphere. We provide online training for your staff so that they:

    Understand

    ...what various aspects can bring joy to recreational climbers and the kinds of issues can limit their enjoyment

    Recognize

    ...the signs of stress, anxiety, or other mental challenges that climbers may experience.

    Learn

    ...practical ways how they can support the climbers during the regular customer interactions.

    Our Staff Training Courses

    Our online staff training courses are interactive and feature practical scenarios and tips based on real-life situations and psychological expertise. New courses are regularly added, and staff members also gain full access to all consumer courses.

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    Welcoming New Climbers

    This course will equip your staff with strategies to help new climbers feel welcome, tackle their fears, and leave your gym eager to return—ensuring their first experience is so positive that it sets the foundation for a lasting connection with your gym, helping to increase the retention rate.
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    Handling Upset Customers

    This course provides your staff with practical strategies to confidently handle upset or frustrated customers, turning challenging interactions into opportunities to foster loyalty and build a stronger climbing community at your gym.
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    Ending Sessions on a High Note

    This course will equip your staff with strategies to make those final moments of a climbing session truly impactful, ensuring climbers leave feeling valued and motivated to return—boosting retention and fostering a strong, loyal community at your gym.
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    Managing Boundaries in Customer Interactions

    This course will help your staff learn how to set and maintain clear boundaries, ensuring a healthy work-life balance while fostering a respectful and supportive environment in your gym. By mastering these skills, they can thrive professionally and personally, contributing to a positive experience for both staff and climbers.
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    Easing Climbers’ Fears and Anxieties

    This course will equip your staff with tools to support customers dealing with fear and anxiety, helping them feel more confident and enjoy their climbing experience. Your staff will learn to create a supportive environment that encourages customers to push their limits and connect with the community.
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    Key elements of the partnership

    Adding a New Revenue Stream Has Never Been Easier!

    Clear Roles

    You promote the service to your gym customers, and we take care for everything else.

    Revenue Share

    The subscription revenues from the members you bring are shared.

    Customer Benefit

    Your gym customers get a significant discount on the mental training platform subscription (monthly standard price: 40€/£35/$42), and you can distribute four mini-courses to them free of charge.

    License Fee

    You pay a fee to cover the on-going access to the staff training, set-up and maintenance costs.

    Staff Training

    Your staff members learn the fundamentals of the mental side of climbing and how to support customers, plus they gain full access to all consumer courses.

    Access for the Staff

    Your staff members receive a subscription to the mental training platform, granting them access to all consumer courses in addition to the staff training courses.

    Get in touch now and start providing mental training to your gym customers.

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    Our Partner Gyms

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