Mental Skills Training Service for Climbing Gyms

DID YOU KNOW?

Climbers Often Don’t Return to Your Gym Due to Psychological Reasons.

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Our core service is the online mental skills training platform for your gym customers, offering high-quality courses accessible through a subscription. You promote the platform to your customers and receive a revenue share.

We also provide online training for your staff to help them address customers' psychological needs, enhancing their support and overall experience.

Benefits of Partnering with Us

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Online Mental Training Skills Training, Monthly Live Q&As & Unblocd Social Events

  • Online courses for gym customers at a discounted subscription rate.
  • Monthly Q&A sessions with mental training experts.
  • Unblocd Social Events in partnership with gyms.

    • Staff Training

  • Online training equips staff to address customers' psychological needs for better support and experiences.
  • Full access to consumer courses allows staff to deepen their understanding firsthand.

    • Additional Revenue Stream

    You promote the platform to your customers—and receive a revenue share.

    Increased Customer Retention and Gym Visit Frequency

    Improved member satisfaction through mental skills training boosts retention and visit frequency.

    Course Topics of Consumer Courses

    Unblocd Socials

    Unblocd Socials are community-focused events hosted by partner gyms, where climbers can connect, share experiences, and explore mental skills training in a fun, supportive environment. These events embed people into the climbing community, fostering a sense of belonging and connection while improving visit frequency and retention.
    Led by gym staff, topics range from mental performance tips to enhancing the joy of climbing, fostering a strong and connected community.

    Unblocd provides all the necessary materials, guidelines, and practical tips for running these events, ensuring they resonate with participating climbers, deepen connections, and enrich the climbing experience.

    How Do We Support You?

    Your team simply needs to promote the service to your gym customers—we make it easy for them and handle the rest.

    Marketing Best Practices

    Practical tips and guidelines how to best introduce the service to your gym's service portfolio.

    Technical Set-Up & Maintenance

    We handle the technical set-up and ensure that the platform is up and running.

    Marketing Material Designs

    Effective marketing materials for promoting the service to your staff and gym customers: posters, blog posts, leaflets, social media, email.

    Reporting

    Based on our clear reports you can easily invoice us for your share of the revenues.

    Customer Support

    Responsive and professional support regarding the technical aspects as well as mental skills training.

    Tailored Workshops

    As an additional service, we can host tailored workshops on mental training topics, in-person or remotely.

    Training for Your Staff

    Customer-facing staff play a critical role in creating the gym’s atmosphere. We provide online training for your staff so that they:

    Understand

    ...what various aspects can bring joy to recreational climbers and the kinds of issues can limit their enjoyment

    Recognize

    ...the signs of stress, anxiety, or other mental challenges that climbers may experience.

    Learn

    ...practical ways how they can support the climbers during the regular customer interactions.

    Our Staff Training Courses

    Our online staff training courses are interactive and feature practical scenarios and tips based on real-life situations and psychological expertise. New courses are regularly added, and staff members also gain full access to all consumer courses.

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    Welcoming New Climbers

    Give your staff the tools to make first visits memorable—helping new climbers feel safe, supported, and excited to return. A strong first impression sets the foundation for long-term loyalty.
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    Handling Upset Customers

    Equip your staff with practical ways to handle frustration and complaints, turning tense moments into opportunities to strengthen trust and community.
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    Ending Sessions on a High Note

    Show your staff how to wrap up sessions in a way that leaves climbers feeling valued, motivated, and eager to come back.
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    Managing Boundaries in Customer Interactions

    Teach your staff how to set clear, respectful boundaries that protect their well-being while creating a supportive atmosphere for climbers.
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    Easing Climbers’ Fears and Anxieties

    Help your staff guide customers through fear and anxiety, creating an encouraging environment that builds confidence and connection.
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    Giving Corrective Feedback

    Train your staff to deliver clear, respectful feedback that improves safety while strengthening trust and gym culture.
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    Key elements of the partnership

    Adding a New Revenue Stream Has Never Been Easier!

    Clear Roles

    You promote the service to your gym customers, and we take care for everything else.

    Revenue Share

    The subscription revenues from the members you bring are shared.

    Customer Benefit

    Your gym customers get a significant discount on the mental training platform subscription (monthly standard price: 40€/£35/$42), and you can distribute four mini-courses to them free of charge.

    License Fee

    You pay a fee to cover the on-going access to the staff training, set-up and maintenance costs.

    Staff Training

    Your staff members learn the fundamentals of the mental side of climbing and how to support customers, plus they gain full access to all consumer courses.

    Access for the Staff

    Your staff members receive a subscription to the mental training platform, granting them access to all consumer courses in addition to the staff training courses.

    Get in touch now and start providing mental training to your gym customers.

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